All custom orders require a 50% deposit in order to secure your date. No date is secured unless i have a 50% deposit. All deposits are non refundable if you need to postpone/cancel your order i do require a one week notice.

All deposits are invoiced to you via email in order to lock in payment. Payment is due within 24-48 hours, if i do not hear back from you, your invoice will be canceled. This is just to give all my customers a fair chance at booking me for a particular date.

If you need to reschedule your cookies within 48 hours due to covid that’s fine. If it’s within 48 hours and i’ve already started making them i will finish making them and then give you instructions on how to properly freeze and thaw out your cookies. If i need to cancel due to covid you will get a full refund. In order to limit contact all pick ups will be contact less and will be porch pick up.

There is a minimum of a $100 purchase when placing an order. I only sell cookies by the dozen.

All cookie packaging is included in prices. Cookies will come heat sealed in cello bags to conserve freshness and will come in a box. Additional packaging such as ribbon, bows, or tags are available at an additional cost.

Pick up is on Friday-Sunday. I don’t do pick ups during the week. I will do my best to accommodate you if you aren’t able to pick up these days. Pick up is in Downey, CA I do not offer delivery.